Are you made for making technology work smarter?
We’re looking for an Innovation & Technology Specialist to join our team.
You’ll help identify and introduce new technologies, AI tools, digital solutions and systems that make our work smarter, more efficient and more innovative. Working closely with the Innovation & Technology Lead and teams across the agency, you’ll explore what’s next, evaluate what’s useful and help turn technology into practical solutions for our people and clients.
You’ll also support the use of digital platforms and CRM tools to personalise customer experiences, optimise digital journeys and campaigns, and drive business growth. This includes supporting CRM and digital campaign execution, database management, performance reporting and ongoing optimisation.
The ideal candidate is digitally curious, hands-on and solution-oriented, with a strong interest in emerging technology, solid IT skills, an analytical mindset and the ability to understand how new tools can improve the way we work.
Key Requirements
- 2+ years of experience in technology, innovation, digital transformation, IT, CRM or a related role
- Bachelor’s degree in Information Technology, Computer Science, Digital Technology, Marketing, Business Administration, Data Analytics or a related field
- Strong understanding of IT systems, software, digital tools and technology environments
- Strong interest and understanding of emerging technologies, AI tools and digital solutions
- Practical experience using AI tools, with the ability to identify opportunities for their application
- Familiarity with CRM and marketing automation platforms, such as Plexure, Salesforce, HubSpot or Microsoft Dynamics 365
- Experience supporting CRM, email marketing, push notification, digital loyalty or targeted campaign execution
- Understanding of customer databases, segmentation and data management
- Ability to research, test and evaluate new technologies, platforms and tools
- Strong digital literacy, including confidence with spreadsheets such as Excel or Google Sheets
- Ability to generate and interpret performance reports and key metrics, identifying opportunities for improvement
- Strong problem-solving and analytical skills, with a practical, hands-on approach
- Ability to explain technology and its potential simply and clearly
- Strong attention to detail and communication skills
- Curious, proactive and adaptable, with a genuine interest in what’s next
Please email your CV to iwanttowork@tbwa-entelia.com until 30.09.26
We thank all applicants; however only qualified candidates will be contacted.
All applications are confidential.
